1. Data We Collect
We collect information you provide directly to us, such as when you create or modify your account, purchase a subscription, or communicate with us. This includes:
- Identity Data: Name, email address, and authentication credentials (securely managed by Clerk).
- Financial Data: We do not store your credit card information. All payment processing is handled securely by Stripe.
- Interaction Data: Search queries, case studies viewed, and prompts sent to our "Ask AI" feature.
2. "Ask AI" and Generative Data Usage
Our platform utilizes Google Gemini APIs to power the "Ask AI" search features.
When you submit a query to the AI:
- Your query text is processed by Gemini and our internal vector database (pgvector).
- We log queries internally to improve search relevance and system functionality.
- We do not use your personal queries to train foundational public AI models.
3. Third-Party Service Providers
We share your data with trusted third parties who assist us in operating our platform:
- Clerk: For identity management and session handling.
- Stripe: For secure payment processing and subscription management.
- Vercel & Neon: For secure database hosting and edge computing.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information (like your active session or dark mode preference). You can instruct your browser to refuse all cookies, but some parts of the service may not function properly.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@earncases.com